FAQ's

Delivery Estimates

US Orders: 2-5 days production time, 3-7 working days delivery time. We estimate a 1-2 week turnaround time in total, but orders sometimes arrive sooner.

Canada Orders: 2-5 days production time, 10-15 working days delivery time. We estimate a 2-3 week turnaround time in total, but orders sometimes arrive sooner.

International Orders: 2-5 days production time, anywhere from 10 to 20 days delivery time. We estimate a 2-4 weeks turnaround time in total. Note that international orders can be delayed due to customs.

You'll receive an email containing your tracking number once your order is ready to be shipped.

1. Your order is sent for photo review

2. Photos are transformed in to unique artwork

3. In-house artwork review

4. Revisions made to artwork (if required)

5. Print preparation

6. Sent to print

7. Print, quality check, ship!

All in all, from the date you place your order up to the date your product is printed, it can take as few as 2 days.

As your order is specific to you and your pet, we cannot offer refunds. Your product is 100% unique to you and all sales are final. If you are unhappy with your final art render, and you provided photos that clearly follow our photo guide, we will do what we can to make it right. If you provided photos that do not follow our photo guide, we cannot offer a refund or replacement. If an order is damaged contact us and we will make it right.

Yes, we ship to almost every country! Everyone should be able to celebrate the love they have for their pets. We ship to over 100 countries, so everyone can show their pets how much they love them.